Subject: Undeliverable: Ny kurs: Värmepump som ersättning eller komplement till värmepanna eller fjärrvärme

From: <[email-masked]>
Date: Tue, 20 Jan 2026 11:11:27 +0000

[https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470]
Your message to [email-masked] couldn't be delivered.
sofia.tyvik wasn't found at forvaltaren.se.
19812_4854_875363_bo. . .       Office 365      sofia.tyvik
Action Required                 Recipient
Unknown To address

How to Fix It
The address may be misspelled or may not exist. Try one or more of the following:

  *   Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send.
  *   Contact the recipient (by phone, for example) to check that the address is correct.
  *   The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.
  *   Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: Fix email delivery issues for error code 5.1.1 in Office 365<https://go.microsoft.com/fwlink/?LinkId=389363>, and then send the message again. Retype the entire recipient address before selecting Send.

Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlink/?LinkId=618497>.
________________________________

More Info for Email Admins
Status code 554 5.4.14

Typically this error occurs because the recipient email address is incorrect or doesn't exist at the destination domain. This can usually be fixed by the sender. However, sometimes the issue needs to be fixed by the recipient or the recipient's email admin. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:

The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. A forwarding rule can be configured by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.

Mail flow settings and MX records are not correct - Misconfigured mail flow settings or MX records can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.

Mail loop detected - This error also indicates that the receiving organization's email settings are misconfigured, creating a mail loop when a message is sent to an address that isn't found in their directory. This usually won't disrupt mail flow for recipients that actually exist, but the recipient's email admin should fix the misconfiguration to reduce the chance of any other mail flow issues. A common cause for this loop is that the recipient's domain is configured as "Internal Relay" when it should be "Authoritative." Another common cause for the loop is that both the sender and recipient are part of the same organization, but the sender's mailbox is hosted by Office 365, while the recipient's mailbox is hosted on-premises, and an outbound connector from Office 365 to the on-premises email servers is missing or misconfigured. To fix this, the recipient's email admin should create a correctly configured outbound connector in Office 365 to route the message to the on-premises mailbox.

For more information and tips to fix this problem, see Fix email delivery issues for error code 5.4.14 in Office 365<https://go.microsoft.com/fwlink/?LinkId=397497>.

Original Message Details
Created Date:   1/20/2026 11:11:05 AM
Sender Address: [email-masked]
Recipient Address:      [email-masked]
Subject:        Ny kurs: Värmepump som ersättning eller komplement till värmepanna eller fjärrvärme

Error Details
Error:  554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [AMS1EPF00000042.eurprd04.prod.outlook.com 2026-01-20T11:11:27.645Z 08DE54BE567E21A2]
Message rejected by:    AMS1EPF00000042.mail.protection.outlook.com

Notification Details
Sent by:        MM0P280MB0792.SWEP280.PROD.OUTLOOK.COM

Message Hops
HOP     TIME (UTC)      FROM    TO      WITH    RELAY TIME
1       1/20/2026
11:11:05 AM     [127.0.0.1]     post.nuhet.se   SMTP    *
2       1/20/2026
11:11:05 AM             post.nuhet.se           *
3       1/20/2026
11:11:05 AM     post.nuhet.se   DB3PEPF0000885D.mail.protection.outlook.com     Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384)   *
4       1/20/2026
11:11:05 AM     DB3PEPF0000885D.eurprd02.prod.outlook.com       DB7PR05CA0036.outlook.office365.com     Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384)   *
5       1/20/2026
11:11:07 AM     DB7PR05CA0036.eurprd05.prod.outlook.com MM0P280MB1075.SWEP280.PROD.OUTLOOK.COM  Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    2 sec
6       1/20/2026
11:11:16 AM     MM0P280CU010.outbound.protection.outlook.com    AMS0EPF000001AF.mail.protection.outlook.com     Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384)   9 sec
7       1/20/2026
11:11:16 AM     AMS0EPF000001AF.eurprd05.prod.outlook.com       AS8PR04CA0015.outlook.office365.com     Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384)   *
8       1/20/2026
11:11:16 AM     AS8PR04CA0015.eurprd04.prod.outlook.com GVYP280MB0158.SWEP280.PROD.OUTLOOK.COM  Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    *
9       1/20/2026
11:11:22 AM     MM0P280CU009.outbound.protection.outlook.com    AMS0EPF00000192.mail.protection.outlook.com     Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384)   6 sec
10      1/20/2026
11:11:17 AM     AMS0EPF00000192.eurprd05.prod.outlook.com       AS4P191CA0018.outlook.office365.com     Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384)   *
11      1/20/2026
11:11:22 AM     AS4P191CA0018.EURP191.PROD.OUTLOOK.COM  MM0P280MB0792.SWEP280.PROD.OUTLOOK.COM  Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    5 sec

Original Message Headers

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From: Svensk Energiutbildning <[email-masked]>
To: [email-masked]
Reply-To: [email-masked]
Subject: Ny kurs: =?utf-8?Q?V=C3=A4rmepump?= som =?utf-8?Q?ers=C3=A4ttning?=
 eller komplement till =?utf-8?Q?v=C3=A4rmepanna?= eller
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Date: Tue, 20 Jan 2026 12:11:05 +0100
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Subject: Ny kurs: Värmepump som ersättningeller komplement till värmepanna ellerfjärrvärme
From: Svensk Energiutbildning <[email-masked]>
To: [email-masked]
Date: Tue, 20 Jan 2026 12:11:05 +0100

EXTERN AVSÄNDARE: Detta mejl kommer från en extern avsändare. Var extra försiktig innan du klickar på länkar eller öppnar bifogade filer

EXTERN AVSÄNDARE: Detta mejl kommer från en extern avsändare. Var extra försiktig innan du klickar på länkar eller öppnar bifogade filer

EXTERN AVSÄNDARE: Detta mejl kommer från en extern avsändare. Var extra försiktig innan du klickar på länkar eller öppnar bifogade filer

Om du inte kan läsa mejlet, klicka här<https://post.nuhet.se/newsletter/3258/parse/desktop/html/eyJpdiI6InhFdTZXQzZmNWplZ0lsQnByd3VnclE9PSIsInZhbHVlIjoiYnZoQ3NzSVNEbDBTWG5nSHhGWEVlaWx0R1prbnEwN3BhVlYvZzJYczVHZ21yRVAxalZ4U1lPbUtiYzRvaDFjcjN2VGVaNTl4STBNeHBEVkNMOFdvbjFuRWF5R2E1dWRySGlMekp1RWJpa1k9IiwibWFjIjoiMGE1MzEyMWYxNjUyM2UxOWIzMzllYjJiNzQzNWMwZGRiODEzNWFlNzYxNzUwM2MwMTM3MTEwMjIzNjI5YTI5MCIsInRhZyI6IiJ9>

[https://post.nuhet.se/images/public/19812_da0294042249e574a7943e64f9d6043b.jpg]

KURS
Stockholm: 26 mar 2026
Online:       22+23 apr 2026

Ny värmepump med fokus på prestanda och livslängd
Kurs om hur värmepumpar installeras för att hålla projekterad prestanda med tillåtna köldmedier under sin tekniska livslängd. Vid ersättning eller komplettering av fjärrvärme, värmepanna eller befintlig värmepump.
[https://post.nuhet.se/images/public/19812_841f3f15d26a1fc41e10e43fd24e8cad.JPG]

Ökat intresse för värmepumpar
Allt fler fastighetsägare funderar på att installera värmepump som ersättning eller komplettering till befintliga värmepannor och numera även fjärrvärmecentraler på grund av de kraftiga prisökningarna. Är förutsättningarna de rätta ger det inte bara bättre driftsekonomi utan också bättre energiklassning och ökat fastighetsvärde.

Byggnadens tekniska förutsättningar
Men vilka är då rätt förutsättningar? Byggnaden och dess installationssystem påverkar i stor utsträckning värmepumpens verkliga prestanda. När är det möjligt och när är det inte möjligt eller att rekommendera en nyinstallation? I kursen gör vi en djupdykning i alla tekniska parametrar som är avgörande för prestanda och driftsäkerhet.

Fokus på prestanda och hållbarhet
Mest tid ägnas åt att gå igenom alla steg från systemval, upphandling och installation till driftsättning och uppföljning, med målsättningen att värmepumpen ska hålla projekterad prestanda med tillåtna köldmedier under sin tekniska livslängd. Vidare lär du dig göra en realistisk ekonomisk kalkyl som beslutsunderlag. Stort utrymme får också hållbarhetsfrågor.

Erfaren kursledare
Johan Bursell har arbetat med värme- och kylinstallationer i hela sitt yrkesliv; på större konsultbolag, på energibolag och sedan några år i egen verksamhet. Hans erfarenhet omfattar anläggningar i kontorsfastigheter, bostadshus, industri, serverhallar, simhallar, storkök, äldrevård och skolor.

Välkommen på kurs!

LÄNKAR
- KURSPROGRAM<https://post.nuhet.se/url/eyJzZW5kb3V0X2lkIjo0ODU0LCJzdGF0X2lkIjo4NzUzNjMsInVybCI6Imh0dHBzOlwvXC9zdmVuc2stZW5lcmdpdXRiaWxkbmluZy5zZVwvd3AtY29udGVudFwvdXBsb2Fkc1wvTnktdmFybWVwdW1wLW1lZC1mb2t1cy1wYS1wcmVzdGFuZGEtb2NoLWxpdnNsYW5nZC5wZGYifQ==>
- ANMÄLAN<https://post.nuhet.se/url/eyJzZW5kb3V0X2lkIjo0ODU0LCJzdGF0X2lkIjo4NzUzNjMsInVybCI6Imh0dHBzOlwvXC9zdmVuc2stZW5lcmdpdXRiaWxkbmluZy5zZVwvbnktdmFybWVwdW1wLW1lZC1mb2t1cy1wYS1wcmVzdGFuZGEtb2NoLWxpdnNsYW5nZFwvIn0=>

Svensk Energiutbildning AB är ett oberoende utbildningsföretag.

ANDRA KURSER

Installationsteknisk energieffektivisering<https://post.nuhet.se/url/eyJzZW5kb3V0X2lkIjo0ODU0LCJzdGF0X2lkIjo4NzUzNjMsInVybCI6Imh0dHBzOlwvXC9zdmVuc2stZW5lcmdpdXRiaWxkbmluZy5zZVwvaW5zdGFsbGF0aW9uc3Rla25pc2tfZW5lcmdpZWZmZWt0aXZpc2VyaW5nXC8ifQ==>
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Om du vill avbryta din prenumeration Klicka här<https://post.nuhet.se/subscription/eyJpdiI6Im40RU1NQm9jVjAzNmtLM3hKSVBuQVE9PSIsInZhbHVlIjoiMFNldDQ2UTIyNUZaSDJhVWorZDhMNExBMHA2YWhDOVczUkxVRWZzallvaVYvdys2T2F4L0ZIT0dXOFBOeUhmdWp4VXpLeHdVUFNQekdOZVVWZnFudTJOQmlMS25MSGZDU1JFWWNmZnFpb1daVFVqWUtnOTdyTXZRZjZrcVJrK0UiLCJtYWMiOiIwYmE0YTdiZTkwOWIwYjc0YmQzZTEzODYzOWRhZmY0YWI2M2MyMDE4YmZkNzQ4ZWFjZmU0YTQ0YzVlYzdiMDQ2IiwidGFnIjoiIn0=>